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touchpoint

The English word “touchpoint” has 3 meanings listed here.

noun

  1. A physical point of contact; a surface that is regularly touched by people.
  2. An encounter where customers and business engage to exchange information, provide services, or handle transactions.
  3. A point where things touch.

Etymology

From touch + point.

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Definitions are from Wiktionary, extracted by Kaikki.org, and are available under the CC BY-SA 4.0 licence.